Why not choose the cheapest?

Any carpet cleaner who charges a fee for their work is regarded as being a professional. Therefore, there can be a world of difference between different levels of knowledge and competence between one professional carpet cleaner and another.

There are many tradesmen and public alike who regard our work as “just cleaning”. This could not be further from the truth.

At the lowest level, an enterprising individual may purchase a low power entry level cleaning machine and a little detergent. Some uncaring individuals have been known to purchase a domestic quality retail machine and use laundry detergents! They then move the machine back and forth over the carpet to remove some soil from the carpet. The recovered water will look very dirty so there is an illusion that the carpet is clean. Far from it. They have merely removed some of the dirt.

A true carpet cleaning professional will have been trained to identify carpets and fibres, how to prevent carpets from shrinking or rucking, how to complete three different tests for dye problems, how to identify stain types, how to clean different fibres safely along with how to rectify cleaning problems that may have been created by previous cleaners. The cleaning process will involve up to eight or maybe more different procedures. In a nutshell, a true professional carpet cleaner will work to the nationally recognised British Standard’s PAS86 carpet cleaning standard. They may also be a member of the National Carpet Cleaners Association (NCCA).

After the house and car, floor coverings and lounge suite are the most expensive purchases in the typical home. It pays to care for them in the best way possible.

All businesses are obliged by law to carry both Public Liability and Employers Liability (if appropriate) insurance. A caring, true professional carpet cleaner will also carry Product and Treatment Liability and maybe Professional Indemnity too, to protect their customers should the worst happen and for some reason the item being worked on becomes damaged.

As I hope you will now appreciate, in order to provide customers with the best and safest clean that will not cause more rapid re-soiling, and with the reassurance of experience, knowledge and proper training, a true professional carpet cleaner will need to charge slightly higher fees to cover the legal and essential requirements of running a successful and professional business.

Price and value/cost are different. Can you really afford to base your purchasing decision on which carpet cleaner is the cheapest?

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