Your carpets and upholstery will be touch dry by the time we leave.
Typical ‘bone dry’ drying times:
Carpets- 1-4 Hours.
Upholstery- 1-6 Hours.
Drying times will depend on different factors: the level of soiling, the fibre content (man made or natural) of the carpet or upholstery, the depth of the pile and temperature and humidity inside the property.
Yes, absolutely. All of our products are non-toxic and bio-degradable.
They’re safe for children, pets and allergen sufferers.
We’re trained in the following sectors:
- Carpet Cleaning
- Upholstery and Soft Furnishings Cleaning
- Advanced Spot & Stain Treatment and Removal
We heavily invest in training year on year to make sure we’re up to date with the latest products and techniques.
Never be afraid to ask for proof of training or qualifications.
No. Don’t worry about moving items of furniture, we have equipment that will aid us to carefully move heavy objects, for example, sofas and beds.
Everyone’s homes and workplaces are different, so logistics and the physical working area will sometimes limit what we can move and sometimes we won’t be able to, however, we would go over with this you beforehand.
All we ask is that you move small or breakable items out of where we are going to be working.
This is caused by inferior carpet cleaning detergents and corners being cut by the operator, through lack of training or to cut costs. This is what causes carpets to get dirtier quicker.
One of our main differences from competitors is that we use Eco-Friendly, Plant-Based, Detergent Free cleaning solutions that do not leave a sticky soil attracting residue as commonly associated with traditional detergent based carpet and upholstery cleaning solutions.
This means your carpets and upholstery stay cleaner for longer.
On rare occasions that detergents are used by us, they’re premium quality and don’t leave a sticky soil attracting residue.
We hold full public liability cover as well as treatment risks cover.
The latter covers us for anything which is being worked upon.
This means if you’re comparing another carpet or upholstery cleaning company and they state that they’re insured, check that they have ‘treatment risks’ cover.
Most of us are aware of the widely available D.I.Y carpet cleaning machines that you are able to pick up from some supermarkets and hire shops.
Here is a recent blog I wrote regarding this topic. Click here to check it out.
A few of the major, common drawbacks are as follows-
- Visual results- They can be disappointing, the main contributing factors being that the machines and pre-conditioners that are sold with the machine are not of a good enough standard to break down soils, stains, and contaminants, in addition to this, the likelihood of the client having the professional set-up to pre-prepare the carpet before using the machine for extraction, is unlikely. (Commercial grade vacuum, professional products, professional agitation machinery and advanced stain removal techniques etc, which we have)
- Invisible results- So, the invisible results. Most of us will assume that if the dirt is gone and it looks half decent, then it must be free from bacteria, viruses and all the other nasties that are normally found in a soiled carpet? No. The detergents that are marketed with the machine, do not sanitize the carpet. It is common for a product to be marketed as removing odors when actually all the product is doing is masking the smell, which may return over time. Finally, it is the responsibility to the previous owner to clean out the machine after use but from the feedback I have read, this is not enforced as well as it should be. We ALWAYS clean and sanitize our machines and equipment after every job.
- Drying times- Not acceptable. The machines for one are simply not powerful to rinse the carpet and extract all the detergent, soils and contaminants out, oh, plus the water that has been flooded into the carpet. This then leads onto the next problem, dependant on the construction of the carpet, it can cause damage from overwetting, which could result in having to replace the carpet in extreme cases, in addition to that, if the detergent is not completely extracted from the carpet, it will become dirtier quicker, this is because the detergent will leave a residue on the carpet. Our drying times are phenomenal, this is due to having the best training and experience in pre-preparing and then extracting from the carpet in addition to this, our machines are incredibly powerful, with great airflow which is the contributing factor to the drying times.
- Chemicals- This has already been briefly touched upon previously but just to summarise. The products that are used, are of an inferior quality when compared to products that professionals use, there is no comparison in regards to cleaning effectiveness, operator safety, environmental impact, and the stain removal range. The spot and stain ‘removers’ sold with the hire machines or indeed any stain ‘remover’ that can be brought in supermarkets, can cause damage to the carpet fibers if not used correctly as many of them contain bleaching agents to bleach the stain, rather than remove it which can cause irreversible damage on some carpets. We have multiple products which we employ to give excellent cleaning and stain removal results, the decision on what pre-conditioners to use depends on various variables which are covered in the step by the step cleaning process. In the vast majority of cases, we will always use products that are friendly to the environment.
- Training- When you collect the hire machine, you may be given some basic information on the workings of the machine, which afterward you are left to get on with it. Sussex Floor Care Limited is approved by the NCCA (National Carpet Cleaners Association) We have undertaken extensive training within the industry and still do on a regular basis to keep up to date with the latest processes. This combined with experience within the industry, gives an invaluable combination when coming to cleaning your carpets.
- Hassle- In addition to the above, you will be responsible for collecting the machine, preparing the carpet for cleaning, moving all furniture, cleaning the carpets, emptying the machine every five minutes, cleaning the machine out at the end and then taking it back. We take all of that inconvenience away from you and instead, replace it with our cleaning system which does not employ any of the characteristics of a hire machine or process. You can be sure that you are receiving a premium quality carpet clean. Dealing with us is refreshingly straightforward.
No. We’re a small independent local business.
Payment is due on completion.
No credit terms are given unless agreed prior to works being carried out.
The following payment methods are accepted:
- Credit & Debit Card via a secure card terminal in person or online.
- Bank transfer
We cover the majority of Sussex and selected parts of Kent.
We’re a small business based in Pett near Hastings, East Sussex.